Privacy Policy

Go Karting in Tokyo

KartZillaGoKart

Privacy Policy

Kartzilla Go Kart is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data of our customers ("you"), and your rights regarding your data in compliance with the Act on the Protection of Personal Information (APPI) in Japan.

  1. Information We Collect

We collect the following personal information:

    1. Identification Information: Name, address, contact details (phone number and email).
    2. Driver License Information: A copy or details of your driver’s license, including license number, issuing country, and expiration date.
    3. Passport Information: A copy or details of your passport, including passport number, nationality, and expiration date.
    4. Transaction Details: Rental history, payment information, and communication records.

  1. Purpose of Collecting Personal Information

We collect your personal information for the following purposes:

    1. Verification: To confirm your identity and eligibility to operate a go-kart in Japan.
    2. Legal Compliance: To comply with Japanese traffic laws and regulations.
    3. Liability and Insurance: To ensure compliance with our insurance policies and liability requirements.
    4. Service Delivery: To process bookings, provide rental services, and communicate with you regarding your reservation.
    5. Security: To prevent fraud and ensure the safety of our customers and staff.
    6. Customer Safety: We collect and securely store your information to ensure we can facilitate contact to relevant parties, including family members, in the event of illness, an accident or death.

  1. Legal Basis for Processing

We collect and process your information based on:

    1. Your consent, obtained at the time of data collection.
    2. Our contractual obligations to provide rental services.
    3. Compliance with legal requirements under Japanese law.

  1. Data Storage and Retention

We store your personal information securely and retain it only for as long as necessary to fulfill the purposes outlined above, or as required by law. Specifically:

    1. Identification/driving license/passport information: Retained for up to Three (3) months after your rental.
    2. Transaction records: Retained for accounting and compliance purposes for up to Six (6) months.

  1. How We Protect Your Information

We implement robust security measures to protect your personal information, including:

    1. Data Encryption: All sensitive information is encrypted during storage and transmission.
    2. Access Controls: Access to personal data is limited to authorized personnel only.
    3. Secure Storage: Physical and electronic data is stored in secure facilities and systems.
    4. Regular Audits: We conduct regular security audits to identify and mitigate risks.

  1. Sharing and Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

    1. Insurance Providers: To process claims or fulfill liability requirements.
    2. Law Enforcement: When required by law or in response to lawful requests.
    3. Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors), subject to confidentiality agreements.
    4. Online Travel Agencies (OTAs): If you book our tour through an Online Travel Agency (OTA) your payment information and any personal data are managed by these agencies under their respective privacy policies. Kartzilla Go Kart is not responsible for the handling of your information by OTAs, and any disputes or concerns regarding data handling or payment for that matter must be addressed with the respective agency.

  1. International Data Transfers

If your data is transferred to or stored in countries outside Japan, we ensure that equivalent levels of data protection are maintained, in compliance with APPI.

  1. Your Rights

You have the following rights regarding your personal data:

    1. Access: Request access to the personal information we hold about you.
    2. Correction: Request corrections to inaccurate or incomplete data.
    3. Deletion: Request the deletion of your personal data, subject to legal obligations.
    4. Withdrawal of Consent: Withdraw your consent to data collection and processing.

To exercise these rights, please contact us at support@kartzillagokart.com

  1. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Kartzilla Go Kart 
1-20-2 Higashiyotsugi, Katsushika-ku
Tokyo 124-0014
Phone: 81 3 4330 7559
Email: support@kartzillagokart.com

Who we are

Our website address is: https://kartzillagokart.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.